AfB headquarters The newly built company headquarters of AfB gGmbH in Ettlingen near Karlsruhe is climate neutral.

Our Responsibility

We acknowledge our responsibility to consider our business decisions and actions in terms of their economic, social and environmental impact.

Our vision   

AfB social & green IT

Social & green stands for our sustainable social and ecological value creation: we give used IT hardware a second life after data erasure and refurbishment.

We have designed the entire process to be barrier-free, since as an inclusion company we employ people with disabilities.

IT remarketing preserves resources and the climate and reduces the amount of waste. At AfB, it also contributes to greater inclusion in the job market.

Our process     

Connecting IT and CSR

Added values for your csr-communication

Employees and customers are demonstrably more loyal if a company is sustainably committed.

As an IT partner of the AfB you are committed to inclusion and climate protection. You are welcome to use this for your communication and CSR reporting.

Our offer     

A job in a social enterprise

Job interview at AfB Job application in a friendly atmosphere

You are interested in working in the IT industry? Are you looking for a job with sense and added value?

Learn more about your opportunities at AfB - Europe's largest non-profit IT company. 



In our day-to-day business, we go the extra mile to solve social problems on a basis of partnership and social entrepreneurship.

Promote social entrepreneurship

Promote social entrepreneurship

We want to support successful, non-profit companies in finding solutions to the challenges of our society.

Ambassador of digital inclusion

Ambassador of digital inclusion

We want our employees to be content and successful ambassadors for digital inclusion.

Reduce electronic waste

Reduce electronic waste

We want to continue to develop our business model and cut back even more on electronic waste.

Continued development based on partnership

Continued development based on partnership

We want to develop cutting-edge approaches that are scalable and based on partnership.

Transparent reporting

Transparent reporting

We want to report on economic, social and ecological achievements with full transparency.

Act climate-positively

Act climate-positively

Through our creation of value, we aim to verifiably reduce damage to the environment.

Our environmental goals

We live sustainability and constantly optimise our processes in order to reduce our environmental impact as much as possible. We show transparently what environmental goals we have set ourselves and what steps we are taking to meet them.

Green electricity

We already use over 77% green electricity at all ten AfB locations in Germany. Our goal is to use only green electricity at all locations in Germany by 2024. The changeover is planned for the near future.

Reduction of transport emissions per collected IT device

We emit 0.23g CO2 eq. on average when we pick up an IT device. Our goal is to reduce these emissions to 0.2g CO2 eq. per IT device. To achieve this, we plan our transports to be as environmentally friendly as possible.

Save water 

The production and transport of bottled water causes many CO2 emissions and uses plastic. That is why we use sustainable tap water dispensers in all AfB branches in Germany. "a tip: tap" has therefore awarded our company headquarters in Ettlingen as tap water friendly.

In addition, our AfB shops are members of Refill Deutschland.

Eco-friendly packaging

We have developed a wide range of packaging and our shipping team is trained to pack in the most resource-efficient way possible. This has enabled us to reduce the amount of packaging to an average of 0.4kg per IT device.

Increase remarketing quota

The reuse of IT devices has been proven to save resources compared to new production. That is why we are constantly optimising our processes so that we can achieve the best possible remarketing rate for us. In 2021, we have remarketed 68% of the IT devices processed in Germany (59% across Europe).

Reduction of travel emissions per employee

We sensitise our employees to attend as many appointments and events online as possible. In this way, we were able to reduce travel emissions per employee from over 500 kg to 310 kg CO2-eq. in 2021.

Returns rate reduced to 7%

By optimising our packaging, we ensure the safe shipment of our orders and thus reduce the number of devices that are damaged in transit. In addition, our customer service advises our customers in case of queries and problems. Both measures contribute to a reduction in returns. By 2021, we have achieved our goal and reduced the returns rate to seven percent.

99 % waste separation quota

We produce as little waste as possible and separate the non-avoidable waste beyond the legal requirements of 90%. Therefore, the share of mixed municipal waste was only 1% of the total amount in 2021.